Quality Control Team Leader

Location : Newhaven

Brightwell is an international leader in the design and manufacturing of high-quality and efficient dosing systems.   

Our story began in 1947, with a clear vision of helping create a cleaner world through our cleaning and hygiene solutions. We currently export our products internationally to over 70 countries, supported by a network of valued partners.   

Areas of responsibility:

  • Manage and support the Quality Control (QC) Team on day-to-day technical, operational, investigation, root cause analysis and reporting.  
  • Ensure that all product ordered is fit for purpose, consistent and meets both internal standards and specification, but also the expectations of our customers. 
  • Act as the first point of contact and facilitate communication and resolution for all QC issues between production and QC/QA department. 
  • Monitor and advise on the performance of the quality control system and actively participate in its continuous development. 
  • Represent the QSHE team on various continuous improvement and root cause analysis projects and initiatives.  
  • Maintain and improve the QC management system. 
  • Work with the day-to-day production and mould shop teams to ensure QC tasks are completed within the allocated timescale and best utilisation of assets.  
  • Verify finished products meet agreed specifications, conduct visual and measurement tests. 
  • Rework processes are correctly implemented and verified post activities. 
  • Regularly update the QA engineer/manager on pending actions, completed project or any quality related production issues. 

Essential Criteria

Education/Qualifications 

  • GCSE Level Education

Knowledge/Experience 

  • Previous experience within a Quality Control Role or similar is required
  • Root Cause Analysis
  • Experience with inspection measuring equipment (Vertex, Keyence etc.) 
  • Strong analytical and problem-solving skills
  • Experience of leading small QC teams 

Skills/Abilities 

  • Good IT skills (Experience in using Microsoft, Excel, Outlook, Word and SharePoint 
  • Ability to analyse test results to identify failures. 
  • High level of work accuracy / attention to detail. 
  • Ability to complete tasks against tight deadlines. 
  • Understanding of product testing methods 
  • Ability to read technical drawings. 
  • High-level of visual awareness. 
  • Experience drafting reports and collating data. 
  • Strong analytical and problem-solving skills. 

Desirable Criteria

  • Quality testing methods knowledge 
  • Experience working within a quality department or test lab environment.  
  • Knowledge of Injection moulding 
  • Experience in ISO 9001 and Quality Systems in general 
  • Experience with data analysis software 

Benefits

  • Life Assurance 2X annual salary  
  • Cycle to work scheme  
  • 23 day annual holiday + Bank holidays  
  • 28 day free Brighton and Hove Bus saver  
  • Brightwell’s Benefit hub  
  • Employee Assistance Programme  
  • Long service holiday award 5 years = 1 day extra holiday allowance

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