Sales Executive – North Europe

Job Title: Sales Executive – North Europe
Location: Newhaven – Domestic and international travel is required occasionally. 

Brightwell is an international leader in the design and manufacturing of high-quality and efficient dosing systems.  

Our story began in 1947, with a clear vision of helping create a cleaner world through our cleaning and hygiene solutions. We currently export our products internationally to over 70 countries, supported by a network of valued partners.  

About the role:

The key purpose for the Sales Support role is to assist the sales growth of our technical dispensing systems to our customers in the North Europe region. Working alongside the Area Sales Manager and Customer Operations Manager you will be supporting the growth of the region. The Sales Support is the first point of contact for all new customers and must be a strong administrator with good project management and communication skills. This role is a great opportunity for someone looking to build a career in international sales. 


  • Life Assurance 2X annual salary
  • Cycle to work scheme
  • 28 day free Brighton and Hove Bus saver
  • Long service holiday award 5 years = 1 day extra holiday allowance
  • 23 day annual holiday + Bank holidays
  • Brightwell’s Benefit hub
  • Employee Assistance Programme
  • 4% matched pension

Key areas of responsibility

  • Grow existing clients business by thoroughly understanding their business strategy and objectives 
  • Managing the distribution and administration of all inbound sales leads 
  • Project management of NPD, IMS and Commercial opportunities for customers in N.Europe 
  • Generating customer quotes, managing pricing, KPI and Key Customer Plans 
  • Providing cover to the CC team for order processing 
  • First-line technical support for customers 
  • Managing quality issues or complaints, administering through Zendesk 
  • Development of customer presentation material and technical data sheets 
  • CRM management (SFDC) champion and internal trainer 

Skill set of the role:


  • A Level  
  • 2 years sales experience 
  • Good English oral and written 
  • Customer service or sales 
  • Full Microsoft suite 
  • Project management 
  • Administration 
  • Self-starter 
  • Driven and ambitious 
  • Disciplined and focused 
  • Team player 
  • Great communicator 


  • Degree in Business or Marketing 
  • B2B sales or customer service (international) 
  • Technical product sales or customer service 
  • SFDC 
  • Analytics 
  • Power BI 
  • Sales  
  • German language