3 emerging trends in chemical dilution
21 July 2015
Cleaning is a necessity, but when margins are tight, expenditure on cleaning and maintenance is usually one of the first things to come under scrutiny. The need to reduce and correctly forecast cleaning costs paved the way for the development of chemical dilution systems, which are fast becoming the norm in the cleaning and maintenance industry. Traditionally, dilution systems were about chemical waste reduction and being able to accurately predict cleaning costs. However, as chemical propotioners grow in popularity, equipment manufacturers are under pressure to expand their expertise along with their product and service offering in line with emerging customer needs. Performance, of course, still remains the most important factor, but with new trends and drivers, companies are increasingly looking to adapt their products and services to remain competitive.
Brightwell Dispensers looks at trends impacting on chemical dispensing systems and how equipment manufacturers are catering to this to remain competitive:
In the past cleaning was commonly done after business hours, but now a growing number of companies are bucking the trend and opting for daytime services. However, daytime cleaning isn’t simply night time cleaning done when it’s light outside. It calls for a new approach to how cleaning is performed.
This new approach calls for cleaning regimes with minimal disturbance to office workers during cleaning hours which has led to an increase in the number of daytime friendly cleaning and maintenance products available on the market. With obvious annoyances such as noisy hoovers and wet floors taking precedence in the disruption check list, the important role of accurate dosing and dilution is sometimes overlooked.
Inaccurate dilution ratios are most commonly caused by operatives wrongly estimating the amount of chemical to dilute which often results in visible dirtiness and repetition of tasks. Over-dosing can damage surfaces and leave sticky surfaces and residue while under-dosing can cause poor product performance resulting in prolonged cleaning routines. In both cases, the cleaner will most likely have to redo the task causing unnecessary interruption and disturbance to other employees in the building. Chemical dispensing systems such as Brightwell Dispensers’ ECOrange have been developed to help operatives overcome such issues. The ECOrange enables precise dosing measurements giving cleaning staff the means to dilute and clean in an efficient and resourceful manner. It also gives cleaning companies the tools to offer a consistent level of cleanliness and hygiene with minimal disruption to office staff regardless of time of day.
The idea of colour-coded cleaning equipment is nothing new. With diverse nationalities accounting for 30% of Britain’s contract cleaning employees (source: Migrants’ Rights Network), it has become common place to establish cleaning regimes that can be easily understood by all and not affected by language barriers. Colour-coding is by far the most effective way to indicate to operators which cleaning equipment such as mops, buckets etc. and cleaning solution to use in each environment. While some companies develop their own combinations to fit their own needs, the British Institute of Cleaning Science (BICSs) has created a clever colour-coded framework for use within the cleaning industry.
For those who are not familiar with the BICSs chart, it shows that red is appropriate for general washroom use with red/white suitable for sanitary appliances. Additionally, it designates white for high risk specific areas often associated with hospital environments.
In the case of chemical dispensing systems, operators mix their own cleaning solution, meaning that they must be able to correctly identify which chemical concentrate to use. Because chemical concentrates are often safely locked away inside cabinets, it makes it difficult to pinpoint its purpose and application. For this reason, many equipment manufacturers are now developing systems which support colour-coded labelling options. Colour-coding can take the form of labels stuck directly onto the proportioner or customised coloured covers which correspond with matching wall charts or signage indicating application and the environment that it’s suitable for.
According to a survey by Ceris Burns International, 51% of those surveyed would prefer to see cleaners in branded uniforms. In addition to this, respondents were 20% more likely to say that an object looks professional when it is branded. With statistics like these, the role of branding within the cleaning industry is only going to become more prevalent.
Brightwell Dispensers are well-known for their customised branding service, and our internal branding facility allows our customers to print their logos on the front cover of our dispensing equipment and chemical cabinets. We have found that private label branding is especially beneficial to our chemical manufacturer customers as it enables them to present one branded unified service, equipment and chemical, to their customers. When chemical stocks are running low, end-users will conveniently know who to call to replenish stock just by looking at the front cover of the equipment.
As an alternative to company logos, chemical manufacturers can print warning messages or icons on the cover to inform end-users of correct usage or operational procedures such as a goggles and gloves icon to remind users to protect themselves when filling receptacles.
Branding, colour-coding and daytime cleaning are only the tip of the iceberg when it comes to emerging chemical dosing and dilution trends and, advancements in technology and increased environmental awareness, will undoubtedly give rise to new requirements. After all, today’s customers are very different to the customer from a decade ago. In the past, it was not uncommon for companies to first create a product without an in-depth understanding of the existing needs of the target market. Whereas, today’s customers are more demanding and tech savvy, and are putting companies under pressure to provide products and services that accurately reflect their wants.
To remain competitive in the current marketplace, manufacturers should adopt a philosophy that actively seeks to understand today’s changing customer requirements. But, simply understanding market demands is not enough. Being ahead of the game also involves optimising all operational procedures to enable companies to efficiently bring new and improved products to market as and when requirements arise. And if manufacturers cannot quickly cater to these needs, then customers will quickly find a competitor who can.
Contact us today to enquire about our ECOrange of chemical dispensing systems